Privacy Policy

At Host Depot, your right to privacy and data security is our primary concern. That's why, when you visit, we help you maintain control over your personal data on the Internet. The guidelines below have been developed to protect the information you provide us during a visit to our Internet site,, or when you use our online support offerings.

Personal Information

In a few areas on our web site and online support tools, You are asked to provide information that will enable Host Depot to enhance your site visit, to assist you with technical support issues, or to follow up with you after your visit. Providing this information is completely optional.

Some examples of site areas where information is requested are listed below:
  • Register on
  • Place an online order
  • Provide feedback in an online survey
  • Participate in promotional offer
  • Subscribe to a newsletter or a mailing list
  • Request online technical support through
In each of these instances, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information and/or account number, as well as other similar personal information that is needed to register or subscribe you to services or offers. If these prompts are revised and you will be asked significantly different information, Host Depot will be responsible for informing you beforehand. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.


The information you provide will be kept confidential and used only to support your customer relationship with Host Depot. Among other things, we want to help you quickly find information on and alert you to product upgrades, special offers, updated information, and other new products and services offered by Host Depot. Agents or contractors of Host Depot who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are contracted to perform for Host Depot. Host Depot may enhance or merge the information collected at its site with data from third parties for purposes of marketing products or services.


Host Depot will send you information about various product and service offerings, or other products and services we feel may be of interest to you. Only Host Depot, or agents working on behalf of Host Depot (and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, indicate this when you provide your personal information. To decline receiving further marketing from Host Depot at any time, update your Account Profile to indicate this request.

Outside Organizations

Customer consent is required prior to the release of customer information, such as name, address, and telephone number, as well as order information that may be used by an outside organization for marketing or solicitation purposes. Customer information will only be shared with agents or contractors of Host Depot for the purpose of performing services for Host Depot.

Information Accuracy

Customers may request the individual information that Host Depot has collected about them via the Internet by sending an e-mail to our support group from our e-mail form. Customers should use the control panel and/or contact the support group to correct any factual inaccuracies in this information.

Internet Commerce

The Online Store at is designed to provide options concerning the privacy of customer information, including credit card information, name, address, e-mail and any other information provided by the customer to Host Depot. Host Depot is committed to data security with respect to information collected on its sites, offering the industry standard security measures available through SSL encryption. If, at any time, a customer would like to make a purchase without providing credit card information online, the order may be placed through a Host Depot Sales Associate. Customers can contact a Host Depot Sales Associate at the main phone number above. It is Host Depot's practice to contact customers in the event of potential problems concerning purchases. Host Depot also contacts customers with normal business communications regarding their purchase.

Customized Experience

New technologies are emerging on the Internet that help us deliver customized visitor experiences. At Host Depot, we primarily use "cookies" to determine which service and support information is appropriate to your machine and to maintain your shopping experience in our online store. Our use of this technology does not mean that we automatically know any information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using Host Depot has no desire or intent to infringe on your privacy while using the site. For more information about these new technologies on visit our Cookies Page.

More Information

For information on protecting your personal information both, on and off line, see the Federal Trade Commission's Privacy Pages at The Electronic Privacy Information Center has news and resources concerning online privacy at

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