550 Relay Error when sending mail through Microsoft Outlook or Outlook Express

For Outlook use the following instructions:

  • Click on Start, Go to Settings, Select the Control Panel.
  • Double click the Mail icon.
  • Click Show profiles button, select mail account click properties.
  • One Services tab select Internet mail or the name of the email account click Properties.
  • On the Servers tab at the bottom select 'My Server Requires Authentication'.
  • Click on Settings button.
  • Select Logon Using.
  • In Account name enter your userid and password.
  • Click Ok.
  • Continue to click ok until all windows are closed.

For Outlook Express use the following instructions:

  • Run Outlook Express.
  • On the menubar click on Tools then select Accounts.
  • Click on the Mail Tab.
  • Select the email profile and click Properties.
  • In the Properties dialog box select the Servers tab.
  • Under outgoing mail server select 'My Server Requires Authentication'.
  • Click on the Settings button.
  • Select Log on using.
  • Enter your userid in the Account Name field and enter password in the password field.
  • Click Ok.
  • Click Ok again.
  • Click close.
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