How do I setup Microsoft Outlook 2016 to read my email?

Step 1 - Open Outlook and click File

Open Outlook on your computer and click File in the top left corner.

Open Outlook and click File in the top right corner

Step 2 - Click Add account

Click Add Account to start setup.

Click Add Account to start the setup procedure

Step 3 - Type in your email address

Type in the email address you want to add and click Connect.

Type in the email address you want to set up

Step 4 - Connect your account

Outlook will automatically detect the right server settings, click Connect to continue.

Adjust the settings for the outgoing server port 587 with STARTTLS
Tip: If you have problems connecting your account with the detected settings, please check our troubleshoot guide for alternative settings.

Step 5 - Enter your password

Type in your password, it is the password that you also use to login to Webmail. Click OK to continue.

Enter your email password

Step 6 - Close automatic setup

Click OK to complete setup.

Click Ok to complete setup

Step 7 - Click File again

Your email account is now set up, but you need to add an additional setting to make sure all emails are delivered to the correct folders.

Click File again.

Click File in the top right corner again

Step 8 - Click Account Settings

Click Account Settings.

Click Account settings

Step 9 - Click Change

Select the account you just set up and click Change in the menu right above it.

Select the email account you just set up and click Change in the menu above it

Step 10 - Click More Settings...

Click More Settings... in the bottom right.

Click More Settings...

Step 11 - Set the Root folder path

  1. Click the Advanced tab.
  2. Type in INBOX as the Root folder path, all in capitals.
  3. Click OK to save your settings.
Click the Advanced tab and type in INBOX as the root folder path

Step 12 - Test the account settings

Click Next to continue.
Outlook will now test your account settings by trying to send a test message. Click Close when the tests are completed.

Click Next to test your account settings and then close

Step 13 - You are done!

Click Finish to go to your inbox. You can now see that all folders are on the same level as your inbox.

Click Finish to complete your setup
  • email, outlook
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