Coral Springs, FL - July 1, 2015 - Host Depot, a web hosting solutions firm, and Effective Support, a U.S. based technical support provider, are coming together to bring technical support services back to the U.S for Host Depot. This new partnership is part of Host Depot’s initiative to strengthen its technical support offering for its customer base and broaden its service offering.
Host Depot chose Effective Support as a preferred technical support provider for a number of reasons. Effective Support offers U.S. based level 1 and 2 technical support for a wide variety of technical areas including computer, server, email, web hosting support. Effective Support employs only the most talented and experienced IT professionals located the United States of America. No off-shore, hard-to-understand support technicians. Their technicians are driven to finding and resolving your computer related issues and are always courteous, friendly, and polite.
“This new relationship with Effective Support gives our customer base the U.S. based support that our customer base loves. We tried outsourcing our Level 1 desk over the last few years. For the most part they did a good job, but our customers just prefer to have technicians that are based here at home in the U.S.” said Mark Erskine, President & CEO for Host Depot.
About Host Depot, Inc.
Host Depot, Inc. was founded in September of 1997 as a technology company with a focus on hosting and the development of integrated solutions tailored for small, medium, and large businesses. Since our inception, we have grown to provide a breadth of new services including a full spectrum of hosting solutions including shared hosting, dedicated and virtual servers, colocation, e-mail, microsoft exchange, e-commerce solutions, and security solutions. Our goal, to this day, is to provide a convenient, high-performance, and reliable hosting experience. We've assembled a solid foundation of state-of-the-art servers, high-performance networks, and experienced professionals to ensure that Host Depot, Inc. remains your vendor of choice. Further information about Host Depot may be obtained visiting the company's web site at http://www.HostDepot.com.
About Effective Support
We are Effective Support and are here to provide just that for you and your business. Effective Support employs only the most talented and experienced IT professionals across the United States of America. Our technicians are driven to finding and resolving your computer related issues and are always courteous, friendly, and polite. Further information about Effective Support may be obtained visiting the company's web site at http://www.EffectiveSupport.us.
Wednesday, July 1, 2015